can you insert an image so i can see where you are at?
Do you know how to do that?
Use the "prt sc" button on your keyboard when you are inside you mail.
then click start, and type in "paint". launch the program and hit control + V.
Then save the image.
Go to this website and browser to your image.
Postimage.org - free image hosting / image upload
When that done copy the forum link and paste it in your post.