notebook playing up

[emperor76]

Hi all, not sure if this is the right place to post, trying to fix a notebook for a friend, when I got it windows would not load at all and it would not boot from cd, after about 4 attempts of restoring it I am now finally at the stage where I am at the windows desktop, however, when I hover the cursor over the bar at the bottom or try to press anything I get the loading symbol and nothing else, even control alt and delete doesn't always work, and the task manager never works, anyone got any idea's other than it's knackered?

 

[emperor76]

Just sort of done it, it did work in safe mode, found a page online that told me to disable all start up items, this worked, just need to find out which one it is now