I have a packard bell computer that came loaded up with windows 98 with the package came a recovery disc set. Since I bought this four years ago I have had to use the recovery program twice before and everything went as it should have and recovered it back to the same as it left the factory. However I have been having problems with the computer lots of them and I decided to save all my files and photos to cd and use the recovery program to restore to factory settings. On doing this I had confidence as I had done this twice before but on doing it this time the program went so far and stopped saying thers was a GLUEPART ERROR and then it woould not let me proceed I was told to buy a new cd rom drive which i did but it did not help. I am now at a loss on what to do any solution would be appreciated