tyler.stephens
Baseband Member
- Messages
- 31
Hey i have a client who's saying he will be typing out large documents then randomly his microsoft words blinking insertion point will start to scroll up this whole document then when it hits the top freezes and he must close it to fix it
what is he doing to cause this?
and how could we unfreeze it or retrieve his document he was working on(because he did not save) is there a temp file it would be saved as?
as well the cpu is at %100 currently but he says that the word issue happens once a day at least
Thanks for the quick replys folks
what is he doing to cause this?
and how could we unfreeze it or retrieve his document he was working on(because he did not save) is there a temp file it would be saved as?
as well the cpu is at %100 currently but he says that the word issue happens once a day at least
Thanks for the quick replys folks