Computer not Starting
I have a problem or I should say my son has a problem. He has a Dell Laptop(running windows 10), one designed by Dell in connection with his engineering profs at college. This morning it wouldn't start. He got the Dell logo then it went blank. He asked me to look at it and I got the same thing. About the 3rd time trying to get it going it went to a automatic repair mode but still nothing. I tried to boot into a Windows 10 recovery repair but it won't load it just hangs. I can load into a UBCD usb pendrive or Hirens Boot CD but not into Windows 10 recovery usb dirve or the Windows Reinstall usb drive that came with the unit.
Eventually, I able to run a diagnostic and got an error that says the hard drive has a problem. incidentally, I discovered that the laptop has a ssd boot drive (or mini ssd drive as it says) separate from the hard drive.
Anyone got any ideas. Also even if with the hard drive gone should I still be able to boot into the windows recovery drive or reinstallation drive?