This is probably not the right place but hopefully someone can point me in the right direction. I took a computer in for repair and agreed to pay for back up if it was needed ie if the operating system had to be reinstalled. When I got the computer they billed me for backup and also billed me for a new power supply pack. The problem with the computer was that it suddenly shut down one evening and wouldnt not power back up. I was told when I inquired that the tech had received an error message that said that I had a corrumpted program and that XP needed to be reinstalled. I said so... you are telling me that the operating system became corrupted and shut the computer down at the same time that the power pack failed? He said yes. I think they got to me and that I did not need to pay for a backup or a reinstallation of XP. Any comments?
Can anyone suggest a site to determine why computer shut down?
- Thread starter Jake548
- Start date
The site I recommend is computerforums.org....
Yeah, actually when your power supply fails and the computer shuts down suddenly it can corrupt windows and mess things up. No surprise there. I would say the tech was correct in having to reinstall XP. I would say that you are lucky that when you power supply failed it didn't take the rest of your computer with it, motherboard, processor....etc.
Yeah, actually when your power supply fails and the computer shuts down suddenly it can corrupt windows and mess things up. No surprise there. I would say the tech was correct in having to reinstall XP. I would say that you are lucky that when you power supply failed it didn't take the rest of your computer with it, motherboard, processor....etc.
