Philips = great customer support.

[Juice1]

OK well if you didn't know... my philips noise canceling headphones broke. I just had to send out a couple e-mails and spend about 5 min. on the phone, and I got an address to send out my headphones for a free replacement.

 

[Spartan109]

nice, i finally got thru to customer service on my end too. my dad is at the store as we speak

 

[dude_se]

glad it worked out for you juice

 

[lhuser]

Philips makes such great stuff...until it comes to DVD burners. The two I had, one had a burnt PCB, the other smelled like sh!t and never worked. I tried it on the other one, and it did the same thing. Don't try to repair Philips DVD drives...they tend to do a self-destruct

 

[Juice1]

You should send it back. Yeah really philips has the best headphones. THe ones I have are 80 dollar noise cancelling headphones... very great. I also had some 6 dollar philips headphones that still work today. And some 20 dollar ones that go in your ear canal.

 

[lhuser]

No need to send back. Too old and threw them out.

Philips makes also a lot of medical components. Pay them a visit.

 

[Juice1]

Yeah I know that... I was browsing the site... took a while to find the right email address!

 

[Cabbs]

I haven't had the best luck with CD/DVD drives either, I've went through about three. Hopefully my external won't die on me.

 

[Juice1]

I use lite-on for cd/dvd. Seems ok. Never had any problems except my main one (bout a year old now) doesnt open sometimes. Maybe the motor is weak.

 

[lhuser]

I have three burners on mine. One is a Memorex with Lightscribe, another is a LG and the other is a NEC SATA drive. The Memorex feels cheap, the LG has ejecting troubles, as welll from making a jamming noise while spinnung up/down. and the NEC seems to have no troubles.