Laptop crashes when plug in ADSL cable...
I'm having trouble connecting to the internet with my Acer Aspire laptop using an ADSL cable coming from a router.
The account username and password are set up. When I insert the ADSL ethernet cable in to my laptop, and click 'Connect' in the dial up box, it goes through the dialling, check password etc, and in 2 seconds, I am online, and it shows as connected in the bottom right of the screen, with the speed (100Mps).
Then, my laptop just freezes. The mouse won't move, and everything is frozen. not even the Ctrl Alt Del works. I've left it at least 20 minutes and nothing happens so I have to reset. On re-startup, it goes to a blue screen and prompts to run a file check of FAT 32(?).
Have tried this a few times, all with the same result. I usually connect via WIFI at home, but I am in Beijing for 2 weeks, using a friends internet cable. Works fine on his laptop (this one- ThinkPad X41) so not the internet thats causing the problem. Have connected to the interent via cable before in England with no such probs (although that was with a USB cable - not sure if that makes any difference?)
If anyone could help, I'd be so grateful - really need my laptop. I'm using Windows XP, and have the basic Norton Security service that comes on a free trial basis with most new laptops.
Thanks in hope...