ethernet help

[dwsracing]

My parents have a 4 year old Gatway PC. They have high speed chater internet connection. Never had no problems, but they bought a new laptop and was going to set up a wireless network. The charter internet box had 2 connections, usb, or ethernet. It was always usb used for the connection. I need all ethernet conns so was not sure why the ethernet would not work one there pc. I had her up date the box, now its only ethernet set-up. There pc came with the ethernet plug but is not working, and may never have worked. I'm not sure what to do too make it work, is it a driver update, or something turned off. What is the easy way to get the pc to read the ethernet plug.
I do have a great connection, laptop is up and running wired and wireless. Please help, I'm not the pro by a long shot, but most basic computer stuff I do ok.
I am a member of many different forms and love them, and use them daily. Thanks

 

[jmacavali]

Well, if the laptop is working when you hook it up via ethernet then it sounds like the etherenet port on the desktop is the issue.
Go to Start>Control Panel>Network Settings>and you should see a LAN icon. Make sure it is enabled.

Right click on My Computer>Properties>Hardware Tab>Device Manager Button>make sure that there are no exclamation points (i think they are inside a yellow triangle). This would indicate the driver is not properly installed.

You could always go and buy a new network card and put it in. I think you can get them for around $10.

 

[dwsracing]

Sounds great, I will work on that later today and up-date you. Thanks for the reply.

 

[jmacavali]

Ok. Good luck. Let us know.

 

[dwsracing]

Went too her house to work on it, now the laptop lost its connection both wired and wireless. My lap works fine wireless of her connection and wired. Wasted a few hours and have no idea why. In the end her lap said connected but nothing would open. Man how I love my laptop, from day one, just works, connects anywhere any time, and mine is 2 plus years old. Sorry, just flustered.

So I brought her lap home, works great on my wireless network, go figure.
I going to bring home her pc now, need that going and don't want too confuse two problem with you. Her pc has windows xp, and the few mins. I looked at it, didnt see anything disabled but will have here asap.

Well I'm getting no where. Would using a wireless adapter in a usb port say me any hassle. She is using the linksys e1000 wireless n router. If so what one ?? The router will be in the same room as the pc. Distance should not matter in this case. I see some linksys have a package deal with the adapter, little late there. Open to your thoughts.

 

[dwsracing]

All up and working, Thanks, til the next time