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Old 05-16-2010, 09:01 AM   #1
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Default DSL Modem to router problems.

Hey.
I have this modem: (gnet bb0060b)


And this router: (linksys befsr41)

I'm having some problems connecting via PPoE when using the router. I have the modem hooked into the uplink port on the router and the computer hooked into the first port. there is also an xbox 360 hooked up to the router.
anybody have any idea how I could get this working?

bump
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Old 05-18-2010, 06:45 AM   #2
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Default Re: DSL Modem to router problems.

Need more details about "problems connecting via PPPoE".

What are you having problems with. Are you using the right username/password. Call your ISP to have them verify you are setting it up correctly.
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Old 05-18-2010, 09:24 PM   #3
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Default Re: DSL Modem to router problems.

i'm using the right username and PW for sure.
the router seems to have a problem communicating with the modem.
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Old 05-19-2010, 06:26 AM   #4
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Default Re: DSL Modem to router problems.

Again, call the ISP. Sometimes they have to update the MAC address in the filter on their end to allow the router to receive the signal.
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Old 05-20-2010, 09:29 PM   #5
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Default Re: DSL Modem to router problems.

okay, i'll try that this weekend.
thanks alot
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Old 05-24-2010, 12:02 PM   #6
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Default Re: DSL Modem to router problems.

this modem is hopelessly old.
i'm going to have to get a new one.
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Old 05-25-2010, 02:21 AM   #7
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Default Re: DSL Modem to router problems.

oh come on man! unplug everything. Plug the modem into the WAN port, not the uplink. plug everything back in
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Old 05-25-2010, 06:56 AM   #8
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Default Re: DSL Modem to router problems.

Uplink and WAN are generally interchangable....

Doens't your ISP provide a modem for you? I thought most did.
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Old 05-25-2010, 12:41 PM   #9
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Default Re: DSL Modem to router problems.

The ISP supplied me with the modem in the picture.
I have tried both WAN and uplink.
I have pretty much given up, i'm almost sure it's the modem that is the problem. I have set up networks similar to this before with no problems. The only thing that has changed is the modem.

it might be the power adapter im using for the router.
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Old 05-26-2010, 01:08 AM   #10
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Default Re: DSL Modem to router problems.

have you tried connecting the modem directly into your computer? also, you are turning off the modem and router for a good 30 seconds each time you change stuff around right?
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Old 05-26-2010, 06:58 AM   #11
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Default Re: DSL Modem to router problems.

Was it working when it was just the modem and the computer? If so it is more likely that there are settings that need to be added to the router based on the connection type. Also it does need to be in the WAN port if there are both WAN & Uplink. And also, make sure you call the ISP and tell them you are hooking up a router as they might need to make updates on their end -- and if they don't then they can troubleshoot why it's not working.
If you are concerned about the power adapter, I'd get that figured out before anything else. If the router isn't getting enough power that could be the problem too.
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Old 05-27-2010, 07:56 AM   #12
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Default Re: DSL Modem to router problems.

it works fine when its just the modem and the computer.
It is something to do with ppoe. the router is not authenticating or something, im not exactly sure.
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Old 05-27-2010, 10:46 AM   #13
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Default Re: DSL Modem to router problems.

Definately call the ISP to verify username and password. Also some do MAC address filtering and require the modem to be updated with the MAC of the router instead of the PC.
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