I'm troubleshooting an issue for my nephews laptop. The OS is Windows 7. Recently he was unable to get to the internet. The wireless connection isn't the problem but when he launches IE, the error is IE cannot display the webpage. When I click on diagnose connection problem, the issue is "The remote device or resource won't accept the connection. The device or resource (MSN.com
) is not set up to accept connections on port The World Wide Web service (HTTP).
His home page is msn.com but I can't get to any site. Initially, when I launched IE, it went to a site flyingincognito.com
. However that didn't display a web page, only the same error message as above. I think I was able to remove that (I think it was a virus) but I still can't get to the internet.
Does anyone know what this error means and how I can fix it?
Thank you in advance.