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Old 06-10-2014, 09:28 AM   #1
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Join Date: Jun 2014
Location: uk
Posts: 3
Default Help needed - Unable to log in to website

Hi everyone. I'm not sure I'm on the right forum for this but here goes: Basically, I joined a website recently and was given a username, password and an account ID. The first time I did this I logged in successfully. However I wanted to change my username so I informed them and they told me my details had been amended and I should now log in with my new username. Since then I've been unable to log in at all. The message that appears on screen is: username must contain A-Z a-z 0-9 -_ characters. I really don't understand it, my username is fine. I've even tried a different browser but to no avail. Does anyone have any suggestions please?

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Old 06-10-2014, 11:43 AM   #2
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Join Date: Jan 2013
Location: UK
Posts: 357
Default Re: Help needed - Unable to log in to website

Is there a forgotten username link anyway on the page??

OS: Windows 7 64-bit Case: Commander MS-I
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