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Old 04-26-2013, 03:58 AM   #1
Baseband Member
Join Date: Jun 2009
Posts: 37
Unhappy Cannot log onto my iTunes Account

Hi. I remember having an iTunes Store account but when I try to log-in using my PC, a message appears saying that either my username or password is incorrect. I click on forgot password but nothing happens. I have contacted Apple but get no response. Without going logging into iTunes, I cannot back-up my iPhone. Strangely, I am able to log on iTunes using my iPhone only.Probably, I have 2 different usernames. This is strange as when a user tries to set-up 2 accounts with the same e-mail address, it fails. Any advice?

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Old 04-26-2013, 04:55 AM   #2
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Join Date: Dec 2009
Location: Australia
Posts: 7,556

If you google "forgotten iTunes password" a link should come up, I think you have to answer your security question. You can't setup an apple product under two different account,
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