bertman911
Baseband Member
- Messages
- 41
Not sure if this is the correct place to post this thread, so if not....could someone please point me in the right direction to try to reslove this issue? Thanks in advance.
I have a HP J5780 All in One printer/scanner/fax/copier. Problem I am having is the ability to scan a document and SAVE it in any type of format (specifically PDF). I was able to do this early on when purchased, but for some reason now I can not. I perform the scan, accept it, and then it goes to save and pops up an error. The error tells me to reboot, or uninstall/reinstall software. I have done this twice now with no resolve. Can anyone help with this issue please. I have searched HP's site and found nothing, my warranty is out by 2 weeks (not that HP tech support is that helpful...) and their online chat takes forever to get in to.
Thanks everyone!
I have a HP J5780 All in One printer/scanner/fax/copier. Problem I am having is the ability to scan a document and SAVE it in any type of format (specifically PDF). I was able to do this early on when purchased, but for some reason now I can not. I perform the scan, accept it, and then it goes to save and pops up an error. The error tells me to reboot, or uninstall/reinstall software. I have done this twice now with no resolve. Can anyone help with this issue please. I have searched HP's site and found nothing, my warranty is out by 2 weeks (not that HP tech support is that helpful...) and their online chat takes forever to get in to.
Thanks everyone!