Re: New SSD Drive
Is this a new drive? Your title says new but is it brand new or just new to you? Is it possible it is formatted for a Linux or Mac OS?
Has it ever worked with your computer?
If it is brand new, it may just need to be initialized. Open Disk Management and take a screenshot and post it here for us to see.
If it needs to be initialized, you'll need to create a partition and then format it which you can do from Disk Management. If on Windows 10, you can get to Disk Management by right-clicking on the Start Menu icon and selecting Disk Management from there.