Laptop to wireless router issue

[pug_106_cwc]

Hello, i have been trying to connect my brand new Acer Aspire 5100 laptop to my wireless Netgear router

The following error message is displayed

As you can see the signal is full, but it just wont connect

I have rang Acer and there techincal support advice is about as useful as peeing in the wind.

I have another Acer laptop an Acer Aspire 3100 and that connects fine to the wireless router.

 

[^Mike^]

why does it say wireless network connection 2? do you have more than 1 wireless card??

 

[CompMan]

The first connection is probably the rj-45 port, but anyway, you didn't enter the WEP key. You have to go into advanced options and un-check "this key is provided for me" and enter the key.

 

[^Mike^]

The first connection is probably the rj-45 port,

no it can't be because it would be titled "local area connection" or "local area connection 2"

 

[CompMan]

ohh yea, srry my bad, but when i used to have wireless sometimes it would say wireless connection 2..idk its not biggy. but yea do what i said before and you should be set.