6800GT card installed / monitor shuts down

[Alexx]

hi, I just installed the

Geforce 6800GT
256MB 256-bit
GDDR3 / PCI-Express x16 Video Card

in a

Gateway 552GE
Pentium 4
3.2GHz
1G RAM

Screen resolution: 1024x768
16 bit color quality

I asked Gateway and newegg.com to make sure it was compatible. They both said yes.

I know the card itself was installed properly, because a local computer company installed it (for free...I know them) but then I installed the drivers at home. They are now gone for the weekend so I cannot ask them for help.

PROBLEM: I am trying to run a graphics intensive game...Battlefield 2 demo...it seems everything loads into the menu fine. Then I try to get into the actual game part, when loading is complete, the game screen opens, and then my monitor shuts down. A screen pops up telling me the Power saver feature is enabled and monitor will shut down.

When I turn monitor back on, another screen floats around telling me "the monitor is working correctly" and also "check your computer power cable" etc. I am then forced to shut down the computer using the power button.

I have already checked the power saver feature and it is NOT enabled. So, I am stumped. I am not very experienced with computer hardware, so talk to me like I'm an idiot.

Can someone please help me? I don't think Gateway will help cause it is not their hardware.

Thanks

 

[per]

Did the game work before? If so, I would uninstall the drivers and reinstall. If not, it may be a faulty program.

 

[Mental Liberator]

That happens a lot, unplug the vga chord (the thing going into the graphics card and to the monitor) or in your case maybe a DVI, and then either switch it around, or just plug it back in. I hope that works. If no then maybe you have a faulty card.

 

[DoubleJ$]

It may not be the card at all because I know several other people who have encountered the same problem with the BF2 demo.

 

[rdcmmnst]

It could very well be the bf2 demo. Because it's a demo and probably has bugs. You might check for updates or download bf2 demo again.

 

[saladd]

I had had this same problem for doom3 whenI installed my 6800 gt. open the case, now is any card close the to cards fan? I had my network card installed right next to the card, and it cut off its air supply.