Acer Aspire 5551 Recovery

bluenose1940

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I have recently moved my laptop to Windows 10 but am having problems with activating the O/S.

I have tried each of the suggestions offered in my previous thread but none of them will work and I now think that the only route left open to me is to make use of the recovery disks that I prepared when I first got the laptop. The last message I got when trying to revert to Windows 7 was, that because Windows 7 was pre-installed, I should contact the Device manufacturer. I don't want to do this as I do have the recovery disks.

The problem is, I have inserted the recovery disk 1 into the drive but it does not automatically begin the process and, when I look at what is on the disk there does not appear to be a file that I can click on to activate things.

Has anyone carried out this process and can advise me how to proceed please?

Many thanks.
 
We are in the other thread. look at my last post it gives some insight into this problem because it has happened to me on a few occasions.
 
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