beastkingblast
Beta member
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- 1
I have a virus on my laptop im completely unable to get rid of
I was using Norton, but installed AVG the other day & it immediately began telling me i had trojans attatched to many files that would regularly be used, eg the .exe files of msn, skype, etc
So i had it quarantine the files
I then had a popup for a supposed Windows Virus checker saying i had viruses (i know this is fake & a virus or malware itself so didnt touch it)
As i went to bed i left the AVG Virus scan running, & Spyware Doctor
When i woke up i looked at it & had the blue error screen, i could not get rid of this so had to reset it (unfortunately i am not sure of the error code)
When i reset it the laptop will now not let me run most programs like virus scanners etc, i can run IE but thats about it
Any time i select AVG etc it brings up a box saying it does not recognise the file extension (basically anything that is .exe)
I downloaded software but it refuses to let me run it & install
I really dont know what to do!!!!
If anyone could help i'd be very grateful
Unfortunately im not very good with these things so anything you explain i would be grateful if you could explain it as simple as possible
Thanks in advance people
just to add it wont let me run anything in safe mode either, ive already tried Antivirus etc in safe mode
I was using Norton, but installed AVG the other day & it immediately began telling me i had trojans attatched to many files that would regularly be used, eg the .exe files of msn, skype, etc
So i had it quarantine the files
I then had a popup for a supposed Windows Virus checker saying i had viruses (i know this is fake & a virus or malware itself so didnt touch it)
As i went to bed i left the AVG Virus scan running, & Spyware Doctor
When i woke up i looked at it & had the blue error screen, i could not get rid of this so had to reset it (unfortunately i am not sure of the error code)
When i reset it the laptop will now not let me run most programs like virus scanners etc, i can run IE but thats about it
Any time i select AVG etc it brings up a box saying it does not recognise the file extension (basically anything that is .exe)
I downloaded software but it refuses to let me run it & install
I really dont know what to do!!!!
If anyone could help i'd be very grateful
Unfortunately im not very good with these things so anything you explain i would be grateful if you could explain it as simple as possible
Thanks in advance people
just to add it wont let me run anything in safe mode either, ive already tried Antivirus etc in safe mode