Ok here's the scoop,
I'm working on a laptop for a friend. She said that she was using the comptuer when a random anti-virus popped up saying she had a bunch of viruses and well you know the rest of the story.
Once she rebooted, the system would no longer boot into any form of safe mode (or the other restore/last known good options) but goes right to system startup repair.
At this point I have plugged the drive into my desktop and scanned and removed a few infections but nothing changed. My guess is either A: the virus infection is bad enough to really mess the boot information in Vista beyond my knowledge of repair or B: there is something else wrong with windows that startup repair cannot fix.
Anyone have any ideas? I got the laptop about 3 hours ago, and have another 24 to fix
I should also say manually running startup repair and checkdisk have not worked and the computer is not letting me run sfc while in the recovery mode.
I'm working on a laptop for a friend. She said that she was using the comptuer when a random anti-virus popped up saying she had a bunch of viruses and well you know the rest of the story.
Once she rebooted, the system would no longer boot into any form of safe mode (or the other restore/last known good options) but goes right to system startup repair.
At this point I have plugged the drive into my desktop and scanned and removed a few infections but nothing changed. My guess is either A: the virus infection is bad enough to really mess the boot information in Vista beyond my knowledge of repair or B: there is something else wrong with windows that startup repair cannot fix.
Anyone have any ideas? I got the laptop about 3 hours ago, and have another 24 to fix
I should also say manually running startup repair and checkdisk have not worked and the computer is not letting me run sfc while in the recovery mode.