Originally Posted by Glen28
I was trying to download a free account for my friend for a game and I downloaded a file and my computer locked and said I had to answer this question to unlock my computer, I switched my computer off at the wall straight away, then I restarted and tried to go into google but a picture came up of some cartoon and saying "you shall not pass"". Anyway I have now done scan after scan to try and get rid of this thing. My main concern is on a website I looked at it said these viruses ""you shall not pass"" ones are the worst and can do such things as change your wallpaper open the cd tray turn on and record from your webcam and access your personal files. This is my main computer that my family uses so I have pictures and lots of videos of my self and family on here and am so so so stressed that this virus will track me down and kill me lol seriously I am so worried and don't know what to do, should I have anything to worry about? And what about my pics and vids will they be safe and my Facebook account ect. And what do I do if I can't get rid of this thing I am legit stressed right out about things like this hacking and tracking me down .
Anyway if someone could please help me that would be great as I am very worried about me and my family's safety
You shouldn't worry about anyone tracking you down from it. There isn't a person actually trying to find you or your family, it's some "company" that tries to get this virus on as many computers as possible to trick people into paying them money to get rid of it. They don't care about your personal files, they just care about trying to get your money.
As long as you don't pay them and use other means to remove the virus, you should be fine.
Also, the worst case scenario for removing something like this would be to backup all your data and reinstall Windows. If you do end up doing that, I'd run some scans on the backup drive to make sure none of those files are infected, then reinstall Windows.