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Old 03-11-2008, 04:58 PM   #1
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Default New Spyware/Virus

About 3 weeks ago I got a virus on a computer here at work. I thought it was just one of my workers going onto certain websites that got the comp infected. Today another computer got what seems to be the same kind of virus. What happens is itll say the comp is infected with spyware and pop-ups all over will begin to appear for downloads of spyware programs and all this stuff. I remember when My home comp got a virus I came here and you guys helped heal my problem...Is there any way you can do it again? Thanks so much in advance!
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Old 03-11-2008, 05:00 PM   #2
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Default Re: New Spyware/Virus

what is the computers anti virus program?
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Old 03-11-2008, 05:05 PM   #3
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Default Re: New Spyware/Virus

It's spyware/adware not a virus, any half decent anti spyware programme should remove it, if not Google the programme it is directing you to and there will more than likely be a fix/removal instructions for it
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Old 03-11-2008, 05:07 PM   #4
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Default Re: New Spyware/Virus

It was a brand new comp so it was sitting there being used for about 2 weeks before getting this virus from what I know. I think there might have been Symantec on it but I highly doubt ti. It might have been without a anti virus program.
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Old 03-11-2008, 05:09 PM   #5
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Default Re: New Spyware/Virus

I would consider getting AVG free anti virus and spybot search and destroy
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Old 03-11-2008, 05:11 PM   #6
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Default Re: New Spyware/Virus

the first virus i got i had both AVG and SPYBOT on the comp and they didnt help get rid of the problem. It found all the spyware and would delete them but the next search would find the same spyware again.
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Old 03-11-2008, 05:17 PM   #7
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Default Re: New Spyware/Virus

So AVG found nothing and spybot would get rid of it but it kept coming back?
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Old 03-11-2008, 05:24 PM   #8
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Default Re: New Spyware/Virus

Correct. Even when AVG found the virus it would come back.
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Old 03-11-2008, 05:30 PM   #9
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Default Re: New Spyware/Virus

hmm well i don't really know how to help you then sorry.
I'm sure someone else will be able to though.

I have a feeling you will be able to get that cleared up.
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Old 03-11-2008, 06:21 PM   #10
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Default Re: New Spyware/Virus

I appriciate it though, thanks for checking anyway.
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Old 03-11-2008, 06:56 PM   #11
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Default Re: New Spyware/Virus

What is the programme called that is producing the popups? or what is the site it is trying to redirect you to?
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Old 03-11-2008, 07:23 PM   #12
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Default Re: New Spyware/Virus

it installed its own spyware killer on the comp called "Brave-Sentry". You can't uninstall it. The computer is totally locked. I cant access task manager or add/remove programs. The internet explorer keeps coming opening by itself and will show the site to download more spyware tools.
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Old 03-11-2008, 07:34 PM   #13
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Default Re: New Spyware/Virus

There are heaps of removal instructions, see here
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Old 03-11-2008, 10:46 PM   #14
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Default Re: New Spyware/Virus

Boot into safe-mode with networking. From here, download the free trial of NOD32 (www.eset.com). THat should help you. Also how is your work's network set up? Is there a lot of file sharing that could have allowed this to pass from one system to another?
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Old 03-13-2008, 06:39 AM   #15
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Default Re: New Spyware/Virus

sometimes, as I know, some malwares use hook tactics so I would suggest go to site like : www.bleepingcomputer.com and raise up there your problem
anyway, if anyone wants to help you even me ....at least we need hijackthis file to see ...you may do something you think you get clean but you aren't
so if you want, post hijackthis log here to enable us helping you
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Old 03-13-2008, 11:54 AM   #16
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Default Re: New Spyware/Virus

the computer isn't letting me install Hijack This. The setup file is there but it wont open at all. I also downloaded Spyware Doctor and tried to run it and it stops at 5% and doesn't do anything after that.
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Old 03-13-2008, 11:59 AM   #17
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Default Re: New Spyware/Virus

Sorry, scratch the spyware not running. It actually took 10 minutes to even get kick started. It's running now so I will see what happens
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Old 03-13-2008, 02:50 PM   #18
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Default Re: New Spyware/Virus

Just wandering, have you got a firewall installed as well as AV/SPYWARE programs?
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