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Old 08-30-2007, 10:26 AM   #1
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Default I found a trojan but cant seem to delete

im not quite sure how to solve this problem. cant seem to delete it. any tips?
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Old 08-30-2007, 12:05 PM   #2
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Default Re: I found a trojan but cant seem to delete

Try running the scan in safemode.
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Old 08-30-2007, 12:31 PM   #3
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Default Re: I found a trojan but cant seem to delete

what would that do?
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Old 08-30-2007, 12:37 PM   #4
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Default Re: I found a trojan but cant seem to delete

It stops the virus from starting up in the first place, which then allows you to delete it.
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Old 08-30-2007, 12:41 PM   #5
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Default Re: I found a trojan but cant seem to delete

ooooo i was wondering why i couldnt delete it after the scan.. thanks
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Old 08-30-2007, 02:09 PM   #6
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Default Re: I found a trojan but cant seem to delete

Sully,

Running the scan in safe mode won't make any difference.

The file in question is in your System Restore archive which your anti-virus software cannot access. It poses no threat to your system unless you use SR to roll back the Operating System to an earlier restore point.

To remove it, disable and then re-enable System Restore.

Click Start > Right click My Computer> Properties> System Restore and place a check next to the "Turn off System Restore" box.

Restart the machine to flush the restore points and then re-enable System Restore by removing the check from the "Turn off System Restore" box.

Then go to Start> All Programs> Accessories> System Tools> System Restore and create a new Restore Point.

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Old 08-30-2007, 06:56 PM   #7
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Default Re: I found a trojan but cant seem to delete

when picking a new restore date should i make it before i found i had the trojan or does it not matter what date
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Old 08-31-2007, 05:03 PM   #8
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Default Re: I found a trojan but cant seem to delete

You're not supposed to be picking a date to restore the machine to. Once you've flushed the restore points, simply create a new restore point and give it a name you'll remember. The date will be automatically set to the time you created it.
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Old 09-19-2007, 06:41 AM   #9
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Default Re: I found a trojan but cant seem to delete

where is the directory of the file? boot into safe mode (F8 on start-up) then go to that directory and delete the file. that should work. if it doesnt, ur screwed
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Old 09-19-2007, 03:29 PM   #10
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Default Re: I found a trojan but cant seem to delete

if you know the name of the trojan, find it in the registry and delete it in there as well, this will certainly stop it in it's tracks.

to get to the registry...go to RUN and type REGEDIT ...then enter.
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Old 09-19-2007, 04:52 PM   #11
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Default Re: I found a trojan but cant seem to delete

that virus scan looks like one of my friends
i just right clicked it and it asked to delete
try that or do wat the others did
my friend had a trojan vundo virus so try the right click
u may never no it might work
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Old 09-20-2007, 05:11 AM   #12
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Default Re: I found a trojan but cant seem to delete

Backup and reinstall windows if it continues to not delete
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Old 09-20-2007, 05:22 AM   #13
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Default Re: I found a trojan but cant seem to delete

Reinstalling windows will give you a piece of mind but I would do that as a last resort, try a different AV, download the trial of Nod 32 and run that to see if it removes it or go to Microsoft's website and download the malicious tool and run that to see if that shifts it, run safe mod as Raffaz mentioned if it finds the file delete it then turn off your system restore, then turn it back on again then reboot and rescan hopefully you will be clean, you could try sending the virus to your AV suppler Trend Micro to let them analyze it and they might come up with a fix.
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Old 09-22-2007, 04:37 AM   #14
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Default Re: I found a trojan but cant seem to delete

Use AVG antivirus if you can and see if that is powerful enough to remove the virus.
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Old 09-23-2007, 12:02 PM   #15
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Default Re: I found a trojan but cant seem to delete

Let me just call up Super Man for ya.
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Old 09-24-2007, 09:51 AM   #16
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Default Re: I found a trojan but cant seem to delete

There's no need to call Super Man, format the machine, use different anti-virus software or delve into the registry.

Simply disabling and re-enabling System Restore will remove the detection.
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