You need help? Then present the issue properly, and don't let other people do the guesswork for you. How is this for logical approach?
He is posting on CF, so he must still have access to some form of technology. TBH I don't care how he presents the anomaly, except that he must. Otherwise there is nothing to work with, and I don't like to jab in the dark.
Draw with MS Paint for all I care. Or find similar error images on Google. Or get a friend to help. The possibility goes on.