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Old 10-02-2004, 06:24 AM   #1
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Default Help Desk

Hi all,

I didn't see any other forum I could place this in, so here it goes...

I am using a Help Desk feature on my site right now & I'm not too thrilled with their level of service.

When I researched this a few months ago, a lot of them didn't return e-mails or the communication wasn't fluid b/c a lot seem to be overseas.

Does anyone know of a good company that provides help desk that isn't expensive?

Thanks so much & have a great wknd.


Michelle
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Old 10-02-2004, 12:38 PM   #2
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Default Re: Help Desk

Not too sure of a program but for things like that have u tried www.hotscripts.com?
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Old 10-02-2004, 01:56 PM   #3
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Default Re: Help Desk

Do you mean a help desk script? This one is rather good: http://www.kayako.com/
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Old 10-02-2004, 03:44 PM   #4
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Default Re: Help Desk

the kayako one was slow but it did the job
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Old 10-02-2004, 08:38 PM   #5
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Default

There are some nice Customer Support ones in the ASPX part of HotScripts.
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