Go Back   Computer Forums > Web Design | Website Development > Web Design and Development | Site Reviews
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 04-28-2010, 07:50 AM   #1
Beta Member
 
Join Date: Apr 2010
Posts: 2
Default Virtual helpdesk

Hi all!

We have started beta testing our service, its a virtual helpdesk run by a group of volunteers. Our main goal is to provide a live helpdesk service. We offer help to wide range of computer and technical related problems.

If you want, you can check us out at:

www.virtualhelpdesk.pcriot.com

Comments and suggestions are welcome!

thanks!

- Virtual helpdesk admin
__________________

vhelpdesk is offline   Reply With Quote
Old 04-28-2010, 03:52 PM   #2
Site Team
 
berry120's Avatar
 
Join Date: Jul 2009
Location: England, UK
Posts: 3,425
Default Re: Virtual helpdesk

Not bad, but at a quick glance I have a couple of suggestions:

- Remove the hit counter; they're so 90's and no professional site uses them anymore!
- Instead of redirecting the user to a page that displays their IP address, why just not work it out server side and spit it back onto that page? It's not hard and saves an extra click.
__________________

__________________
Save the whales, feed the hungry, free the mallocs.
berry120 is offline   Reply With Quote
Old 04-28-2010, 04:25 PM   #3
Beta Member
 
Join Date: Apr 2010
Posts: 2
Default Re: Virtual helpdesk

Hi!

Thank you for great suggestions, removed the counter and thinking about your solution about showing the clients ip-address.

More ideas, suggestions and comments are welcome!

- virtual helpdesk admin
vhelpdesk is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 08:52 AM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0