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Old 09-30-2006, 04:14 PM   #1
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Default XP Pro error

I have installed XP Pro on a PC but if I put a disk in the dvd drive to install software for my wireless usb network card or to intall nortons systems works.

The cd will not boot and I will get an error message.

Header says "Entry point not found"

body of message " The procedure entry point querypereancecounter could not be located in the dynamic link library kernel32.dll.

I have installed 4 times with same results.

This problem is still there after doing all updates + SP2.
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Old 10-01-2006, 08:02 AM   #2
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Default Re: XP Pro error

start > run > type in sfc /scannow, this will replace corrupt Windows System files, have your XP cd in the rom drive.
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Old 10-01-2006, 09:12 AM   #3
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Default Re: XP Pro error

Thanks for the help.

I tried this but in runs for a little, the requests the XP PRO cd.

I put in the disk and it says that this is not the write disk.

The disk I am using is an xp pro recovery disk that comes with the PC (PARS make of PC) I have also trid to use another oem xp pro disk withe the same result.

I think the problem is the way the disks have been store in their plastic sleaves. This has left a mark (faint line on the disk where the flap has been.

Any Ideas please. great site by the way 1st time on for me.
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Old 10-01-2006, 10:23 AM   #4
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Default Re: XP Pro error

if you cannot get the xp pro cd to boot, i would give micro$oft a call and ask them for a replacement disc, i'm sure they can do it.
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Old 10-01-2006, 10:25 AM   #5
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Default Re: XP Pro error

edit: double
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Old 10-01-2006, 11:30 AM   #6
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Default Re: XP Pro error

I do not think MS will help as it is a recovery disk for an OEM company called PARS not a MS disk.
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Old 10-01-2006, 11:57 AM   #7
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Default Re: XP Pro error

i would then have the company replace the disc, if it's still under warranty.
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Old 10-01-2006, 01:25 PM   #8
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Default Re: XP Pro error

It is 2nd hand, so no joy there but I bought a few in the last few weeks, so have just sent an e-mail to see if they can send a good disk. Or i will not be buying many more.

Thanks for your help, I had used that command before years ago and forgot about that. Does it work well on DLL errrors.
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Old 10-02-2006, 09:38 AM   #9
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Default Re: XP Pro error

not sure if that command works well on dll errors or not, but i also recommend running the recovery console and running a repair...that sometimes works as well
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Old 10-02-2006, 10:31 AM   #10
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Default Re: XP Pro error

Quote:
Originally Posted by up2what
It is 2nd hand, so no joy there but I bought a few in the last few weeks, so have just sent an e-mail to see if they can send a good disk. Or i will not be buying many more.

Thanks for your help, I had used that command before years ago and forgot about that. Does it work well on DLL errrors.
hope they can solve your disc problem & hook you up with a new one.


well, a very good program to use for fixing .dll errors i like is cc cleaner , it also has a good registry cleaner....and it's free.
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