Go Back   Computer Forums > General Computing > Software and Operating Systems
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 05-22-2013, 11:58 PM   #1
Beta Member
 
Join Date: May 2013
Location: Canada
Posts: 2
Default Windows XP Home Edition Reboot Loop

My mothers XP Home Edition is looping. For about two weeks you could go into the Bios and choose to load from hard drive. We couldn't figure out why that was happening. Today it decided that wasn't enough. It keeps coming up with the following error message:

STOP: c0000269 {Illegal System DLL Relocation}
The system DLL kernel32.dll was relocated in memory. The application will not run properly.
The relocation occurred because the DLL C:\WINDOWS\system32\GDI32.dll occupied an address range reserved for window system DLLs. The vendor supplying the DLL shou %s %s

We've tried reinstalling from the disk, I don't remember what that did but we got nowhere. Theres a whole list of steps involving gdi32.dll to replace it and then we're supposed to reboot. That didn't work either. So ya help? Please. I'm lost.
__________________

Cortland is offline   Reply With Quote
Old 05-23-2013, 08:46 AM   #2
Wizard of Wires
 
setishock's Avatar
 
Join Date: Feb 2005
Location: Not sure
Posts: 10,030
Default Re: Windows XP Home Edition Reboot Loop

Did you do a repair install or did you wipe the drive and do a clean install?
What caused it was an application(program) wants to occupy the same memory locations the system does in the ram. If there's a conflict like that the OS will halt the system. Sounds like a poorly written program or maybe even a virus.
__________________

setishock is offline   Reply With Quote
Old 05-23-2013, 12:33 PM   #3
Beta Member
 
Join Date: May 2013
Location: Canada
Posts: 2
Default Re: Windows XP Home Edition Reboot Loop

Repair install. She doesn't want to lose all her files. I tried to get her to back up regularly but she won't. Now she stands to lose all her finical records, ancestry files and family photos. I'm trying to find a way around that.
Cortland is offline   Reply With Quote
Old 05-23-2013, 01:27 PM   #4
Baseband Member
 
Join Date: Jan 2013
Location: /home/Spain/Andalucia
Posts: 36
Default Re: Windows XP Home Edition Reboot Loop

Quote:
Originally Posted by Cortland View Post
Repair install. She doesn't want to lose all her files. I tried to get her to back up regularly but she won't. Now she stands to lose all her finical records, ancestry files and family photos. I'm trying to find a way around that.
This may sound like one of those cheap solutions that you may find googling for a few minutes, but my advice is:

- Install a GNU/Linux distribution in a pendrive to boot from there
- Boot from the pendrive with the distro
- From that system you can access all your data and save it in DVD or in another storage unit
- After saving everything make a clean install of Windows

By the way, pay attention in something: There are a variety of reasons why WinXP can end with a boot loop, the most common of all are the viruses and malware (that's why you should try the LiveCD/Pendrive idea), and the worst scenario possible is a hardware issue.

Start creating a booting media with a GNU/Linux distribution (Ubuntu, Debian, OpenSuSE, Mageia, Linux Mint...) and save all the information you can.

Good luck dealing with this little problem.
JackPanzer is offline   Reply With Quote
Reply

Tags
reboot fail, windows

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 07:21 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0