Go Back   Computer Forums > General Computing > Software and Operating Systems
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 09-18-2012, 11:34 AM   #1
Baseband Member
 
Join Date: Jun 2012
Location: Canada
Posts: 22
Default Windows update fails

Hi, all,

I wonder if someone could please help me. I'm trying to update Windows 7 64 bit to service pack 1, but it keeps failing with error message, 80073712.

Thanks,

Chuck
__________________

freedom_chuck is offline   Reply With Quote
Old 09-18-2012, 11:45 AM   #2
Fully Optimized
 
OhSnapWord's Avatar
 
Join Date: Jan 2012
Location: USA
Posts: 1,853
Default Re: Windows update fails

This might help you.

Windows Update error 80073712
__________________

__________________
FX-8350 @ 4.7 cooled by H80, 32GB Mushkin Enhanced Blackline 2133, Asus Sabertooth 990FX, 2x Radeon HD 7850 2GB in X-fire, 500GB Samsung 850 Evo, 4TB Seagate, 3TB WD Black, 2x 1TB WD RED in RAID 0
OhSnapWord is offline   Reply With Quote
Old 09-18-2012, 12:37 PM   #3
Baseband Member
 
Join Date: Jun 2012
Location: Canada
Posts: 22
Default Re: Windows update fails

Thanks, I'll check it out. Much appreciated.

Chuck
freedom_chuck is offline   Reply With Quote
Old 09-18-2012, 01:50 PM   #4
Baseband Member
 
Join Date: Jun 2012
Location: Canada
Posts: 22
Default Re: Windows update fails

Thanks, but nothing seems to help it just craps out with "update failed" and that error message.

Any other suggestions would be greatly appreciated.

Thanks,

Chuck
freedom_chuck is offline   Reply With Quote
Old 09-18-2012, 02:00 PM   #5
Fully Optimized
 
OhSnapWord's Avatar
 
Join Date: Jan 2012
Location: USA
Posts: 1,853
Default Re: Windows update fails

Did you try restarting the computer before applying the update?
__________________
FX-8350 @ 4.7 cooled by H80, 32GB Mushkin Enhanced Blackline 2133, Asus Sabertooth 990FX, 2x Radeon HD 7850 2GB in X-fire, 500GB Samsung 850 Evo, 4TB Seagate, 3TB WD Black, 2x 1TB WD RED in RAID 0
OhSnapWord is offline   Reply With Quote
Old 09-19-2012, 04:04 AM   #6
Baseband Member
 
Join Date: Jun 2012
Location: Canada
Posts: 22
Default Re: Windows update fails

Quote:
Originally Posted by OhSnapWord View Post
Did you try restarting the computer before applying the update?
Thanks everyone. Unfortunately nothing seems to work.
I was getting obscure errors like iTunes not being able to start
Mobile service, and NOD32 not being able to communicate with
the kernel. So I got a new hard disc and restored my original
Windows. I was doing all the updates when it would not complete
Service Pack 1. It's an HP machine.
Any further suggestions would be great. If not, I have a great 30 lb
paper weight.
Thanks,
Chuck
freedom_chuck is offline   Reply With Quote
Old 09-19-2012, 10:49 AM   #7
Fully Optimized
 
OhSnapWord's Avatar
 
Join Date: Jan 2012
Location: USA
Posts: 1,853
Default Re: Windows update fails

Run a chkdsk on the drive.
__________________
FX-8350 @ 4.7 cooled by H80, 32GB Mushkin Enhanced Blackline 2133, Asus Sabertooth 990FX, 2x Radeon HD 7850 2GB in X-fire, 500GB Samsung 850 Evo, 4TB Seagate, 3TB WD Black, 2x 1TB WD RED in RAID 0
OhSnapWord is offline   Reply With Quote
Old 09-19-2012, 10:54 AM   #8
Baseband Member
 
Join Date: Jun 2012
Location: Canada
Posts: 22
Default Re: Windows update fails

Quote:
Originally Posted by OhSnapWord View Post
Run a chkdsk on the drive.

Thanks, it's a brand new hard drive. I'm going to try one more thing. I'm going to re-install windows and format the drive again. Then I'll update. If that doesn't work, into the basement with the computer, and back to the store with the hardrive (after completely erasing it with killdisk).

Thanks everyone for your suggestions.

Chuck
freedom_chuck is offline   Reply With Quote
Old 09-19-2012, 12:02 PM   #9
Fully Optimized
 
OhSnapWord's Avatar
 
Join Date: Jan 2012
Location: USA
Posts: 1,853
Default Re: Windows update fails

I've seen plenty of drives fail out of the box.
__________________
FX-8350 @ 4.7 cooled by H80, 32GB Mushkin Enhanced Blackline 2133, Asus Sabertooth 990FX, 2x Radeon HD 7850 2GB in X-fire, 500GB Samsung 850 Evo, 4TB Seagate, 3TB WD Black, 2x 1TB WD RED in RAID 0
OhSnapWord is offline   Reply With Quote
Old 09-20-2012, 04:47 AM   #10
Baseband Member
 
Join Date: Jun 2012
Location: Canada
Posts: 22
Default Re: Windows update fails

Thanks again for all your suggestions. This is really strange!
I started from scratch and everything worked! I could do all the
Windows updates. The only clue was before, when I went into
power mgmt it showed settings for battery and plugged in (it's a desktop)
Now it shows only plugged in. I don't get it. Any ideas
Thanks,
Chuck
__________________

freedom_chuck is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 09:51 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0