Windows 8 problems

[Gamer_for_life]

Okay so my girlfriend is having some real trouble with her laptop (I've only used win7 and never went near windows 8) The problem is that there is no task bar at the bottom of the screen and there is no charm bar at the right of the screen. The windows key on the keyboard of the laptop doesn't do anything either. Ctrl + Shift + Esc doesn't bring up task manager and she is permanently stuck on the background of the screen, it is a legitimate install of Windows 8 which they installed themselves.

---------- Post added at 06:26 PM ---------- Previous post was at 06:21 PM ----------

So she turned it off and on again and it uninstalled windows 8 and went back to 7? I guess the problem is fixed now, sorry for inconvenience