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Old 05-10-2007, 11:50 AM   #1
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Default Vista upgrade on Toshiba Satellite causing problems with sound and Outlook Express.

Hey all,

I recently upgraded my Toshiba Satellite M55-S3512 to Vista-Home edition.

Everything is working fine except for two things (well that I've found so far):

-I have no sound. It tells me "No Audio Output Device is found", when the dang laptop has speakers built in.

-When I go to write an email using Outlook Express, the field to type text has the little red "X" like if a picture was not hosted properly.

Any help is greatly appreciated... honestly I'm thinking about trashing it and going back to XP at this point. Neither Microsoft or Toshiba's customer service seem very willing to help...........

Thanks,
James
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Old 05-10-2007, 12:31 PM   #2
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Default Re: Vista upgrade on Toshiba Satellite causing problems with sound and Outlook Expres

you might have to go to device manager and update the driver for it. it should hopefully find and install a driver automatically (i had to do this for a few things)
as for the outlook express think i dont know
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Old 05-10-2007, 01:38 PM   #3
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Default Re: Vista upgrade on Toshiba Satellite causing problems with sound and Outlook Expres

I had the same problem when i first installed vista, goto windows update and let it update your drivers, this sorted mine out.

Can you post a screenshot of your outlook problem
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Old 05-10-2007, 05:19 PM   #4
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Default Re: Vista upgrade on Toshiba Satellite causing problems with sound and Outlook Expres

Toshiba support won't help you regardless of your problem. I've called many times and they, first of all, don't understand English and they never understand the problem. All they say to do is reformat for everything.
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Old 05-10-2007, 05:41 PM   #5
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Default Re: Vista upgrade on Toshiba Satellite causing problems with sound and Outlook Expres

Awesome, the updates took care of the sound problem!

Now how do I capture a screen shot?
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Old 05-10-2007, 05:44 PM   #6
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Default Re: Vista upgrade on Toshiba Satellite causing problems with sound and Outlook Expres

Quote:
Originally Posted by jamesish View Post
Now how do I capture a screen shot?
hold alt+prt screen up near top right of keyboard. then copy and paste into paint or something similar.
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