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Old 01-13-2014, 09:05 AM   #1
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Default Virus causing BSOD

Hey guys, I have a problem... Malware has disabled my Firewall, and whenever I go to scan with avast or MalwareBytes, the Blue Screen of Death appears. How do I get rid of this virus?
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Old 01-13-2014, 10:03 AM   #2
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Default Re: Virus causing BSOD

Have you tried safe mode and avast or even download a different av program and try that.

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Old 01-13-2014, 03:30 PM   #3
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Default Re: Virus causing BSOD

Goto safe mode, open c m d, type sfc /scannow , now run malware bytes and after it's done goto windows folder search prefetch folder, delete everything in here apart from ready boot, now restart and download ccleaner, run a scan and run a registry scan, run it twice, after this goto start and type msconfig, click startup tab, make sure their is no dodgy files, if so tick them off .
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Old 01-13-2014, 05:57 PM   #4
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Default Re: Virus causing BSOD

Try running combo fix to see if that can stomp over it.
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Old 01-14-2014, 07:21 AM   #5
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Default Re: Virus causing BSOD

Okay guys, so I went into safe mode, ran the scan through cmd, and that came up with nothin. So I then deleted everything minus the Ready Boot out of the prefeched folder, and I ran MalwareBytes. It came up with 25 PUPs and I got rid of all of them. Then I ran combofix and it started running, finished the scan, and I had my internet disconnected and it needed internet to find the solutions to the problems.... So I reconnect and start the scan over. It ran all night trying to make a system restore point.... And that's when I left the house this morning. After I deleted the PUPs, I tried to see if the firewall would start up, and it still won't.... UGH
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Old 01-14-2014, 07:46 AM   #6
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Default Re: Virus causing BSOD

Sounds like a fresh install might be in order...
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Old 01-14-2014, 08:13 AM   #7
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Default Re: Virus causing BSOD

Quote:
Originally Posted by jmacavali View Post
Sounds like a fresh install might be in order...
You saying wipe the hard drive?
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Old 01-14-2014, 08:17 AM   #8
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Default Re: Virus causing BSOD

O snip, just noticed, can you not just change the settings in your anti virus to use your firewall?

And yes he means a wipe
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Old 01-14-2014, 11:26 AM   #9
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Default Re: Virus causing BSOD

Yah, when a virus is in that deep, sometimes it's best to just backup all your data and do a fresh install of windows. Start over from scratch.
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Old 01-14-2014, 11:34 AM   #10
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Default Re: Virus causing BSOD

Quote:
Originally Posted by jmacavali View Post
Yah, when a virus is in that deep, sometimes it's best to just backup all your data and do a fresh install of windows. Start over from scratch.
I'd to agree, last time I had a bad virus was a few years ago, not worth the hassle by just running scans when it's all over the system.
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