Go Back   Computer Forums > General Computing > Software and Operating Systems
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 12-13-2013, 07:40 PM   #1
Beta Member
 
Join Date: Dec 2013
Location: usa
Posts: 4
Default Upgrade XP to WINDOWS 8

Hello fellow members of Computerforums.org I have a customer who bought a computer system running Windows XP last year on craiglist.


The customer is trying to install Windows 8 on his desktop machine which is currently running Windows XP. I don't know the system specs of the machine because he just called me about it. The customer is saying it's stuck at the splash screen and will not load into the desktop.


-----> He is getting an error message DPC or Watch Dog Violation <--- I googled it and got my answer. Also, how do you get around it? I personally, think the systems hardware might be to old to run Windows 8. All the drivers would have to be updated, but I won't know this until tomorrow? All help is greatly appreciated.
__________________

iphone33 is offline   Reply With Quote
Old 12-14-2013, 04:37 AM   #2
Golden Master
 
BK_123's Avatar
 
Join Date: Dec 2009
Location: Australia
Posts: 7,529
Default Re: Upgrade XP to WINDOWS 8

Download this hotfix FIX: Stop error 0x00000133 occurs on a computer that is running Windows 8 or Windows Server 2012 and read here How do I fix DPC Watchdog Violation errors in Windows 8?

Also is the customer trying to perform an upgrade or are they performing a clean install?
__________________

BK_123 is offline   Reply With Quote
Old 12-14-2013, 08:54 AM   #3
Beta Member
 
Join Date: Dec 2013
Location: usa
Posts: 4
Default Re: Upgrade XP to WINDOWS 8

Thank you for the fast reply. The customer is trying to do a clean install of Windows 8 but is getting the watchdog violation error message. I'm suppose to go to his house at 11:00am to fix his computer issue.
iphone33 is offline   Reply With Quote
Old 12-14-2013, 03:58 PM   #4
Beta Member
 
Join Date: Dec 2013
Location: usa
Posts: 4
Default Re: Upgrade XP to WINDOWS 8

The system the customer purchased was a (gaming system for his kid) this thing has 4 hard drives in it and two DVD optical drives. He had Windows XP installed on it. My customer bought a windows 32 bit windows 8 disk for 80 bucks. He took it home installed it, and now his desktop computer loads/freezes at the splas screen? The Blue Windows Screen starts showing the spinning little dots below but it hangs up and freezes for 20 (+) plus minutes?


I tried installing Windows XP and the same exact thing? After 90 minutes of getting know where. I left. I apologized to the customer I didn't charge him and he was cool about it. I never seen this issue. I checked the BIOS settings, I did F2 Automated recovery, tried F6 installed 3rd party driver for HDD. Any suggestions, Thanks, Mike
iphone33 is offline   Reply With Quote
Old 12-16-2013, 09:51 AM   #5
Fully Optimized
 
jmacavali's Avatar
 
Join Date: Jun 2009
Posts: 4,867
Default Re: Upgrade XP to WINDOWS 8

It's likely that if it had 4 hard drives, they were setup in some kind of raid or hooked up to a raid controller. If you don't have the driver for that loaded during install then it won't work.
__________________
****************************************
Don't take life too seriously -- no one gets out alive. Plus, who wants to arrive to the hereafter in pristine condition wearing a suit and tie?
I want to slide in sideways, worn out, used up, hair a mess, clothes tattered, & screaming, "Whooo! What a ride!"
****************************************
jmacavali is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 09:50 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0