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Old 07-30-2012, 07:27 PM   #1
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Default Software or Hardware

Couldn't find where to post my Hardware.
My computer started doing a Mem. dump often and then wouldn't go past (Loading Win7) then acme up with a Message saying several lines that went by real fast ending with one that said Will reboot in 25 seconds. You have a software error or you have a hardware error. I formated the hard drive and had the rest checked out at Staples came back everything works. I put win7 back on it worked fine but as soon as it updates or I add a program to it, it goes back to that 25 sec. loop.
Is it Hardware or Software and what should I check next?

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Old 07-30-2012, 11:43 PM   #2
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Default Re: Software or Hardware

Oh Windows, how I hate thee...

First off, you never really formatted the harddrive. Most format operations do little to nothing to the data that's on the drive. To be 100% sure that there is absolutely no data left on the drive, you should download and boot a little program called DBAN. See, Windows 7 has a terrible install process. It looks at the drive for existing files even after a so called format. Even though you just formatted it, they are still there and Windows sees the binary equivalents and reuses the faulty files. 'Nuking' a drive and then installing Windows is the only way to be sure that you have clean files.

From there, you should enable the Blue screen of death and logging. Most people think that Windows 7 did away with the BSOD, but it really just hides it now. Right click on My Computer and click properties. On the left, click the "Advanced [...]" link and then there should be a Startup and Recovery settings button. In there, uncheck the "Automatically restart [...]" option. This way, when the BSOD does happen, you will actually see what failed.

After you do that, update the computer completely before installing any third-party software.

Now, if it does fail again, you'll be able to track down what is going wrong. If it does, you can boot into Safe Mode and do a System Restore to a time before it started to fail. This should help identify if it is software related (which it sounds like it is).
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