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Old 07-15-2013, 02:49 PM   #1
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Default Slow internet speed

Firstly, I hope that I am posting in the right place so apologies if I am not and please advise if I need to post somewhere else.

I.ve just had fibre optic broadband installed today and it's giving me a download speed of 25 MB. However it still seems incredibly slow...most pages taking more than 8 seconds to load. I was expecting it to be much more efficient than that.

On our ipads and iphone it is like lightening. So something is pointing to the PC lagging. Will adding more RAM help the situation?

PC Hewlett Packard Pavilion
64 Dual Athalon processors 440 + 230 Ghz
64 bit operating system
2.00 gb RAM

I am using Windows 7 Utimate and Google Chrome. I had the whole PC wiped last week it previously was Vista and I.ve had Windows 7 installed for a week.

Thank you for your reply

Remy
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Old 07-15-2013, 04:55 PM   #2
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Default Re: Slow internet speed

Follow the instructions > PC Cleanup Toolbox
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Old 07-16-2013, 08:17 AM   #3
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Default Re: Slow internet speed

Thank you I have tried your suggestions and it hasn't improved. I thought maybe it was the Virus programme causing it. I am using Avast. I disabled it and put AVG on and that made it even worse!! So back to Avast.
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Old 07-16-2013, 07:42 PM   #4
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Default Re: Slow internet speed

Do you have any toolbars installed, Have you tried rebooting your router, What browser are you using?
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Old 07-16-2013, 08:06 PM   #5
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Default Re: Slow internet speed

To know if you need more RAM, fire up taskmgr and see.
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Old 07-17-2013, 03:34 AM   #6
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Default Re: Slow internet speed

How is the pc connecting to the internet? is it wired, wireless usb, wireless network card?
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Old 07-17-2013, 03:34 AM   #7
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Default Re: Slow internet speed

Hi. .

Computer is wirless USB. Engineer suggested this would be better because phone line connection is around 10ft away from PC on desktop and it would require loads of cable...(maybe he wanted an easy life) ! I did phone internet provider (TT) last night and they said that they would send another booster switcher which should help things. So don't know if that will help

We are able to use our ipad/phones all Ok in different rooms and upstairs from the router. Which makes me think its something with the PC. But I.m no technician. (Just a blonde woman lol)

I.ve tried rebooting the router and I am using Chrome as my brower. Only task bars that I have open is my favourites.

Am I looking at the system performance in Task Manager?

CPU Usage is flicking between 5%, and 100% but mainly resting for a few seconds around 18 - 25%

Memory is sitting at 1.16 GB to 1.21GB I have 2gb installed on the machine.

Thank you
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Old 07-17-2013, 03:35 AM   #8
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Default Re: Slow internet speed

Have u done a speed test from the PC
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Old 07-17-2013, 03:59 AM   #9
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Default Re: Slow internet speed

Yesterday it said down load 23 mega bytes. But today its saying 10 meg download

Each page is taking around 8 seconds to load. I was expecting it to be around a couple of seconds at the best. It doesn't seem much faster from when I was only getting .5 meg on old internet.
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Old 07-17-2013, 05:32 AM   #10
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Default Re: Slow internet speed

did you use win7 on the old internet, before having your fibre?
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