Well, its clear. I cannot remove the comodo firewall from Crystal's computer without her losing all internet access.
I have tried multiple removal tools, I have tried contacting Comodo... nothing works!
If you guys have any ideas that might help, that would be great. Because for now, she is without help. It disables the windows firewall, and will not allow anything to access the internet even in "training mode", so I am lost. I have reinabled UAC (as much of a pain as that is) to try and keep her from getting infected again, and I have done everything short of a lecture on internet safety.
If you guys can find a removal tool that was actually created by Comodo, that would be great. I have tried on VM's to recreate the problem, and I cannot.