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Old 03-17-2011, 05:55 PM   #1
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Default recovery not working on laptop

hey I have an issue where the recovery process will not finish and keeps giving me an error of recovery failed please start over.

here is the error I keep getting, can anyone help me and the system has a new hard drive.



; -------------------------------------------------------------------------------------------------------------------------
; PREINCHK.LOG is used to merge all the ISLOGCHK.LOG and the REGDEV.LOG files of all the languages processed during FPP.
; ***NOTE: If there are any errors (FAILED) found and logged below, please include/submit all the files
; under "C:\SYSTEM.SAV\LOGS" directory for investigations.
; -------------------------------------------------------------------------------------------------------------------------

================================================== =====================================
SKU Number : 459053-121LUpdating [UIA]PONumber=
Image Revision : 14
Language Processed : US
Model Name : HP Pavilion dv6700 Notebook PC
Brand Type : 2
Brand Description : PAVILION
SMBIOS SKUNumber : KC316UA#ABC
SKU & Models Region Check: PASS
================================================== =====================================
[ISLogFilesChecked]
LogFile1: C:\SWSETUP\MVEDV\SETUP.LOG => PASSED
LogFile2: C:\SWSETUP\CYBERDVD\STAGE1\SETUP.LOG => PASSED

[ISLogCheck]
RESULT=PASSED

[CDCAppsChecked]
CDCApp1: HPEasySetup => PASSED.
CDCApp2: Symantec2008 => PASSED.
CDCApp3: MMFLASH9 => PASSED.
CDCApp4: HPAdvisor => PASSED.
CDCApp5: HPDocViewer => PASSED.
CDCApp6: HPASL => PASSED.
CDCApp7: HPWirelessAssistant => PASSED.
CDCApp8: SUN_JAVA => PASSED.

[CDCCheck]
RESULT=PASSED

[TimeOutLinesFound]
TimedOut1:[00:15:01.322] WARNING-=-Timeout with setup.exe

[TimeOutCheck]
RESULT=FAILED

[DMPFileCheck]
RESULT=PASSED

[BadDataLinesFound]
FBI was terminated in INSTALL.LOG at line:
=> "[00:54:14.277] *** PROCESS INFORMATION END ***"

[BadDataCheck]
RESULT=FAILED

[RegistryDevicesCheck]
Result=IGNORED4PHASE2

[FailedDevices]

FAILED DEVICE #1:
Description = "Unknown Device"
Registry Key = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ ACPI\HPQ0007\2&daba3ff&2"

FAILED DEVICE #2:
Description = "Unknown Device"
Registry Key = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ HDAUDIO\FUNC_02&VEN_14F1&DEV_5051&SUBSYS_103C30CF& REV_1000\4&183bc4af&0&0002"

FAILED DEVICE #3:
Description = "@system32\drivers\pci.sys,#3077;SM Bus Controller"
Registry Key = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ PCI\VEN_10DE&DEV_0446&SUBSYS_30CF103C&REV_A1\3&241 1e6fe&0&09"

FAILED DEVICE #4:
Description = "@system32\drivers\pci.sys,#2880;Coprocessor"
Registry Key = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ PCI\VEN_10DE&DEV_0447&SUBSYS_30CF103C&REV_A1\3&241 1e6fe&0&0B"

FAILED DEVICE #5:
Description = "@system32\drivers\pci.sys,#2176;Base System Device"
Registry Key = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ PCI\VEN_1180&DEV_0592&SUBSYS_30CF103C&REV_12\4&3bb 8baf&0&2B40"

FAILED DEVICE #6:
Description = "@system32\drivers\pci.sys,#2176;Base System Device"
Registry Key = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ PCI\VEN_1180&DEV_0843&SUBSYS_30CF103C&REV_12\4&3bb 8baf&0&2A40"

FAILED DEVICE #7:
Description = "@system32\drivers\pci.sys,#2176;Base System Device"
Registry Key = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ PCI\VEN_1180&DEV_0852&SUBSYS_30CF103C&REV_12\4&3bb 8baf&0&2C40"

FAILED DEVICE #8:
Description = "@system32\drivers\pci.sys,#512;Ethernet Controller"
Registry Key = "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\ PCI\VEN_168C&DEV_001C&SUBSYS_137A103C&REV_01\4&224 904a3&0&0060"
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Old 03-17-2011, 06:10 PM   #2
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Default Re: recovery not working on laptop

What version of Windows is this? When you say Recovery process, are you putting the original CD/DVD that came with the computer in and trying to reload Windows?
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Old 03-17-2011, 06:14 PM   #3
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Default Re: recovery not working on laptop

Yes it is the recovery discs that came with the computer it is a hp dv6700
and the version of windows is vista home premium

I did update the bios before I started all this too

could this be a corrupt recovery cd.
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Old 03-17-2011, 06:52 PM   #4
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Default Re: recovery not working on laptop

Did the BIOS update complete successfully?
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Old 03-17-2011, 10:17 PM   #5
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Default Re: recovery not working on laptop

yes it completed fully before I did any recovery on the machine
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Old 10-10-2011, 08:03 AM   #6
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Default Re: recovery not working on laptop

Hi, i have similar error messages as i use system recovery discs from HP (not teh original discs taht came with teh computer - but ones they have since sent out) .. Just wondering if/how you overcame these failed device errors??
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Old 10-10-2011, 08:42 PM   #7
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Default Re: recovery not working on laptop

the first cds I got from HP were corrupt, but they sent me a second set of cds and that sloved the problem
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