I'm having this weird printer problem. See Attachment preview
. I've installed this network printer to service about 15 PC's. However, there are times when i will get called by an employee saying they cannot print. I check the devices and the shadow printer shows up. Sometimes two or three other printers that resembles the same network printer
i try clearing the print spooler this sometimes help. But some of the times another of the shadow printers are automatically selected to print.
Reinstalling the printer and its driver solves the problem. But i have to do this so often!! Is there some other way I can diagnose the printer.