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Old 09-26-2015, 01:11 AM   #1
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Default Plugin message

I received a Carlson greetings card and when I click the hyperlink I get a message saying "A plugin is needed to display this content." This is pretty unhelpful. It doesn't say what plugin or how/where to get it. Does anyone have any advice?
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Old 09-26-2015, 01:48 AM   #2
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...are you sure it's not malware disguised as a "greeting card"?

http://www.webroot.com/blog/2012/08/...s-and-malware/
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Old 09-26-2015, 02:46 AM   #3
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Hi CORROSIVETF, Thanks for the reply. Yes I know that it's genuine. I've spoken to the sender.
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Old 09-26-2015, 03:02 AM   #4
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Default Re: Plugin message

You need Adobe Flashplayer to view the card.
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Old 09-26-2015, 04:46 AM   #5
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Hi Strollin. Thanks for the suggestion. I have just installed Adobe Flash Player. I had it before, but I thought I'd try a reinstall. I still get the same message.
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Old 09-26-2015, 04:54 AM   #6
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Default Re: Plugin message

What browser are you using? It's probably wanting to use Java... Have you clicked where it says the plugin is missing? Usually a browser will tell you the plugin that is missing.
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Old 09-26-2015, 10:10 AM   #7
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Quote:
Originally Posted by Giordano Bruno View Post
Hi Strollin. Thanks for the suggestion. I have just installed Adobe Flash Player. I had it before, but I thought I'd try a reinstall. I still get the same message.
Interesting... If you go to the website FREE animated eCards from carlsenCards.comthe cards there are Flash animations,
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Old 09-26-2015, 11:13 AM   #8
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Thanks CORROSIVTF, I'm using IE11 and I do have Java loaded. The cursor doesn't change to a hand when I hover it over the message and clicking it achieves nothing.

Thanks strollin, but I guess that doesn't progress the issue. Sometimes I really hate computers (several times a day usually).
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Old 09-26-2015, 06:29 PM   #9
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If these are on then run over to Adobe and download the flash player.
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Old 09-26-2015, 09:27 PM   #10
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Thanks setishock,

I checked those and they were OK. Then had a look at the Flash player again and realized that I'd only loaded the installation program.

Once it was loaded, the card worked.

Grateful thanks to everybody for all of your valuable assistance.
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