Go Back   Computer Forums > General Computing > Software and Operating Systems
Click Here to Login
Join Computer forums Today

Thread Tools Search this Thread Display Modes
Old 02-16-2015, 07:55 PM   #1
Beta Member
Join Date: Feb 2015
Location: USA
Posts: 1
Default Please help! Hp pavilion 23 all-in-one

Our HP Pavilion 23-b231 computer is having many problems. It started off where every few times you would boot up you'd get a black screen error about no hard disk detected. That was random here and there until one day happened for good and wouldn't come on at all. So I got a new hard drive and HP recovery discs and the problem fixed for about 2 weeks. Then it randomly started again. Instead of full reformatting the hard drive I was able to run recovery. I had to do this a couple times a week or two. Now I get my computer on, it starts to boot, how's the HP logo but no skinny dotted circle at the bottom. It stays black and I have to unplug and try again. Finally when I get it to boot, the log in screen comes on, it either goes to a black screen like its on desktop but won't show anything, or it will show my apps page or whatever it is and when I click the desktop square at the bottom it will go to that all black screen in desktop. From there the only thing that I can do is CTRL ALT delete and the menu popsup for that as usual. I goto end task and I can see everything, and get into a directory and run some programs from there but no desktop, or icons or anything from origional desktop will appear. Then I try to reboot again, randomly once in a while I'll get it all working right, well few minutes after that I get an all blue screen saying some error with a funny smiley/frownie face.

How do I fix this computer once and for all? It seems like once it broke once it keepson breaking in the same and/or different ways...

I updated gthe big and it still seems to do it, is there a little e monitoring program Ican run that detects and finds errors as they are happening or something? I ddon't know what to do? I've never seen a computer fail this much. Even updated to 8.1 it black screened and I had to reformat. Someone please help!

Robles4242 is offline   Reply With Quote
Old 02-17-2015, 07:57 PM   #2
Baseband Member
radome's Avatar
Join Date: Feb 2015
Location: United States
Posts: 31
Default Re: Please help! Hp pavilion 23 all-in-one

if you are still in your warranty period, you prolly should raise holy hell with hp. I don't have a good working knowledge of the insides of a computer but it sounds as if you have a hardware problem. Maybe someone with better knowledge could help you take this case further. good luck

radome is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

All times are GMT -5. The time now is 06:39 PM.

Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0