PC not shutting off or restarting

[sammytheman]

Hey fellas recently I have this problem where when I click Restart or Shut Down, it goes to "Windows in now shutting down" screen and nothing happens. So i have to power it off by pressing the button on the system. Any help would be greatly appreciated. By the way I have XP.

 

[pctechmike1]

Usually this occurs because of a software program refusing to close. The key to it is finding out what software program is causing it. It could also be a device attached to your computer, the printer, scanner, etc. Try disconnecting everything from the PC except for the monitor, and see what it does.

 

[dude_se]

what are the specs of your pc? i used to have random problems like that on my old pc. could also be software as said above. a good old re install of xp should sort it. never hurts to re install once and a while anyway!

 

[sammytheman]

what are the specs of your pc? i used to have random problems like that on my old pc. could also be software as said above. a good old re install of xp should sort it. never hurts to re install once and a while anyway!

Specs:

2GB Geil ram, I gig each
bfg 7800 gt
dfi lanparty nf4 mobo
amd 64 3500
120GB hard drive

When you say re-install XP, you mean to just "repair install" right?

 

[dude_se]

sounds like a nice lil pc. i actually meant a re format and a clean re install. that way all bugs and random crap will be wiped out and you can start again (backup your data of course).

 

[pctechmike1]

Boot up your computer, tapping F8, and enter Safe Mode With Networking. And try shutting down from there. If you don't get the same result, it's a software issue, and reinstall would probably fix it, but you'll never find the issue if you just reinstall everytime you have an issue. Just my opinion...

 

[sammytheman]

sounds like a nice lil pc. i actually meant a re format and a clean re install. that way all bugs and random crap will be wiped out and you can start again (backup your data of course).

How do I do this thing. Backup? I've never done it before.

 

[uid=[0]]

Save anything important to CD or another hard drive if you have one.

 

[dude_se]

yea just use cds, dvds (if you have a dvd drive), memory stick, etc. then use the xp cd to do a clean install

 

[Trivium Nate]

pull the plug lmfao