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Old 10-19-2009, 11:26 AM   #1
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Posts: 17
Default .net framework 'unhandled exception' error on bootup

hi,

i am running windows vista home premium on a dell studio 1555.

i recently factory imaged my laptop, and then i tried to install itunes.

1. whenever i click on the itunes setup file, nothing happens. i mean, really, nothing

2. i get this error on boot up:

Microsoft .net framework

unhandled exception has occurred in your application. if you click continue, the application will ignore the error and continue. if you click quit, the application will close immediately.

cannot anchor balloon at position '{X=1616, Y=1057}' the point is not contained within the visible bounds of any screen.

parameter name: point
actual value was:{X=1616, Y=1057}

and then when i click on details, this comes:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ArgumentOutOfRangeException: Cannot anchor balloon at position '{X=1616,Y=1057}.' The point is not contained within the visible bounds of any screen.
Parameter name: point
Actual value was {X=1616,Y=1057}.
at Rilling.Common.UI.Forms.BalloonWindow.MoveAnchorTo (Point point, Point pivot)
at Rilling.Common.UI.Forms.BalloonWindow.MoveAnchorTo (Point point)
at Rilling.Common.UI.Forms.BalloonWindow.Show(Point pt)
at Swapdrive.Client.Screens.FormMain.ShowCustomBalloo n(CustomBalloonType balloonType)
at Swapdrive.Client.Screens.FormMain.OnTimer(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3074 (QFE.050727-3000)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
DataSafeOnline
Assembly Version: 1.1.0.8435
Win32 Version: 1.1.0.8435
CodeBase: file:///C:/Program%20Files/Dell%20DataSafe%20Online/DataSafeOnline.exe
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
SdbShared
Assembly Version: 1.1.0.8435
Win32 Version: 1.1.0.8435
CodeBase: file:///C:/Program%20Files/Dell%20DataSafe%20Online/SdbShared.DLL
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
BalloonWindow
Assembly Version: 1.2.0.0
Win32 Version: 1.2.0.0
CodeBase: file:///C:/Program%20Files/Dell%20DataSafe%20Online/BalloonWindow.DLL
----------------------------------------
SdbUI
Assembly Version: 1.1.0.8435
Win32 Version: 1.1.0.8435
CodeBase: file:///C:/Program%20Files/Dell%20DataSafe%20Online/SdbUI.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3074 (QFE.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
SdbShared.XmlSerializers
Assembly Version: 1.1.0.8435
Win32 Version: 1.1.0.8435
CodeBase: file:///C:/Program%20Files/Dell%20DataSafe%20Online/SdbShared.XmlSerializers.DLL
----------------------------------------
System.Web.Services
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
8xtppd5r
Assembly Version: 1.1.0.8435
Win32 Version: 2.0.50727.3053 (netfxsp.050727-3000)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

this is not really affecting my work, or anything, but its frustrating to have an error pop up on a new machine..

thanks
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Old 10-19-2009, 11:35 AM   #2
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Default Re: .net framework 'unhandled exception' error on bootup

Have you tried reinstalling / updating the .NET framework? That would be my first suggestion.
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Old 10-19-2009, 11:36 AM   #3
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Default Re: .net framework 'unhandled exception' error on bootup

yes, ive uninstalled .net framework 3.5 sp1 and reinstalled it.. still the error is there...
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Old 10-19-2009, 11:48 AM   #4
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Default Re: .net framework 'unhandled exception' error on bootup

Just to check, you have tried re-downloading itunes after you've cleared the cache (corrupt installs aren't unheard of!) Do any other versions of itunes (older ones) work or do you always get the same error? Do you get this error when installing any other apps that require .NET?
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Old 10-19-2009, 11:53 AM   #5
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Default Re: .net framework 'unhandled exception' error on bootup

well, before factory imaging the laptop, i backed up all necessary install files on to my server and transferred them back through my network. ill try installing itunes 8 instead of itunes 9 to see if it works. in the details part of the error message there are many paths with include 'dell datasafe online'.. does this mean that it could be a problem with datasafe?

and yeah, when i tried launching dell datasafe from the start menu, the error came up again..

im installing itunes 7 now, as i cant find itunes 8 install file...

itunes 7 installing perfectly...

i have a feeling its because of dell datasafe.. can you check up and confirm?

Edit:

Mods Lock thread. problem solved.
i uninstalled datasafe.
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