Need Major Help, Please
Someone in the lounge suggested posting this here, I hope this is the correct place!
I have a Trojan Horse on my computer. We bought the computer used, so I'm not surprised. I just got internet hooked up today. I am running Vista Home Premium and my computer is an HP Pavillion, w1907. Whenever I try to go to Norton, AVG, etc. it directs me to junk pages. I tried to install AVG from a disc and it began to install and then said it failed, and said "cannot find user <donaldandnikki> (something like that), Donald and Nikki are apparently the orignal owners of the computer, and I don't have anything I see with their names, but apparently it's in here somewhere.
If anyone can help, I would really appreciate it. This is very frustrating! Thanks!