steveandbelinda
Solid State Member
- Messages
- 11
Hi, I installed Malwarebytes latest version. I downloaded it from their site, and it downloaded and installed without any problem. But for some reason, when I go to do a scan, it runs for about 12 seconds then stops responding. I got on their tech site and they ran me throught all this downloading of programs to clean up the computer, and we got that all done, but they still don't know what is causing it to act this way. I have unistalled it several times, used their "clean" tool, and reinstalled, and still no go. I ran it about 6 times the other night and it stopped scanning 5 of those times on a different "system32" file everytime, and once on a Malwarebytes file. Then I ran it in "Safe Mode" 3 times, and it ran the scan all the way through without stopping all 3 times, with no infection showing. NEED HELP!