Originally Posted by detox
call Microsoft. It's probably thinking its getting installed more than once
THANKS. I'VE TRIED CONTACTING MICROSOFT BY PHONE AND E-MAIL WITHOUT SUCCESS BEFORE I DECIDED TO TRY THIS FORUM. IT HAD CROSSED MY MIND IT MIGHT THINK IT WAS BEING INSTALLED AGAIN. ANYWAY, THANKS FOR YOUR SUGGESTION.
Thanks for your suggestion. Will have a look at openoffice (hadn't heard of it before). Will give it a try if i can't get my current programme to work. I've got stuff on it which i'd have to completely re-do - should have backed it up, i know. Helen 3.