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Old 04-29-2013, 10:55 PM   #1
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Default Locked out of laptop

Hi, I updated all the drivers on my laptop and when I restarted the touchpad no longer works and I can't click the username to log in. I tried plugging in a mouse and it still didn't respond. I am running Windows XP, but I'm not sure of a workaround way to click on the username so I can log back in, any suggestions? Thanks!
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Old 04-29-2013, 11:00 PM   #2
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Default Re: Locked out of laptop

Do you have the recovery cd?
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Old 04-29-2013, 11:01 PM   #3
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Default Re: Locked out of laptop

No I do not unfortunately
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Old 04-29-2013, 11:12 PM   #4
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Default Re: Locked out of laptop

Well if you have a licensed copy of Windows XP or another version you will have to reinstall, Make sure to have all your files backed up.
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Old 04-29-2013, 11:15 PM   #5
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Default Re: Locked out of laptop

Is there a way I can back them up if I can't get into the laptop?
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Old 04-29-2013, 11:18 PM   #6
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Default Re: Locked out of laptop

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Originally Posted by greenevening View Post
Is there a way I can back them up if I can't get into the laptop?
You could take the drive out and plug it into another computer to recover your files.
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Old 04-29-2013, 11:40 PM   #7
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Default Re: Locked out of laptop

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Originally Posted by BK_123 View Post
You could take the drive out and plug it into another computer to recover your files.
Could plug in the hard drive to another computer and download the touchpad drivers to it and put it back into my laptop?
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Old 04-29-2013, 11:48 PM   #8
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Default Re: Locked out of laptop

you shouldn't need to go for the reinstall right away.

Try booting into safe mode, or even the last known good configuration (both are options if you tap F8 on bootup). In safe mode you can try doing a system restore to a point before you updated all the drivers, and the last known good configuration should have a similar effect.
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Old 04-30-2013, 12:42 AM   #9
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Run hirens boot cd, it will allow you into your computer even if your lock out. Good luck let me know how it goes
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Old 04-30-2013, 04:05 AM   #10
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Default Re: Locked out of laptop

and you don't need to take out your drive, if you want to access your files. Boot of a Linux Live USB stick or CD, you can then access your had disc. Copy files over the network or onto a USB stick, then do a fresh install.

But I'd use a utility to reset password first.
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