Go Back   Computer Forums > General Computing > Software and Operating Systems
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 11-08-2013, 09:54 AM   #1
Solid State Member
 
Join Date: Nov 2013
Location: United Kingdom
Posts: 10
Default Laptop Stuck On BIOS Load Screen/Won't Load Vista

Hi,

Laptop is a Samsung R510 running Vista.

When it is switched on, it gets stuck on the Samsung BIOS load screen. The F2 (Setup) and F4 (Recovery) buttons don't work unless they are pressed straight away. But when they are pressed it says 'Please Wait', but nothing happens.

I have changed the CMOS battery, but it hasn't helped.



I have also taken the hard drive out and turned it on, still the same. Each RAM stick has been tried on its own, and it is still the same.

Can anyone help?
__________________

airbusA346 is offline   Reply With Quote
Old 11-08-2013, 10:06 AM   #2
..m.0,0.m..
Site Team
 
iPwn's Avatar
 
Join Date: May 2010
Location: USA
Posts: 3,870
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

Try removing all power to the laptop (battery and all) and then pressing the power button a few times to flush the RAM. After that, turn it on and go straight into the BIOS and perform a factory reset of the BIOS. Should be labeled "Restore factory defaults" or something to that effect. That won't effect Vista, just the BIOS.
__________________

__________________
Me: You'd think as the dominant species we wouldn't be so effing stupid.
J: We're just intelligent enough to be completely effing stupid.
iPwn is offline   Reply With Quote
Old 11-08-2013, 10:47 AM   #3
Solid State Member
 
Join Date: Nov 2013
Location: United Kingdom
Posts: 10
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

Quote:
Originally Posted by iPwn View Post
Try removing all power to the laptop (battery and all) and then pressing the power button a few times to flush the RAM. After that, turn it on and go straight into the BIOS and perform a factory reset of the BIOS. Should be labeled "Restore factory defaults" or something to that effect. That won't effect Vista, just the BIOS.
Have removed battery and power cable. Press power button 10 times.

Switched it back on and it is still the same. F2 and F4 don't work they just make it say 'Please Wait', but nothing happens.

It seems to get stuck, because there is a blue progress bar at the bottom, which is stopped part of the way and doesn't move anymore.
airbusA346 is offline   Reply With Quote
Old 11-08-2013, 10:56 AM   #4
..m.0,0.m..
Site Team
 
iPwn's Avatar
 
Join Date: May 2010
Location: USA
Posts: 3,870
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

Remove the power and the BIOS battery and let it sit like that for several hours. Removing the BIOS battery and letting its capacitors drain will return it to factory defaults.
__________________
Me: You'd think as the dominant species we wouldn't be so effing stupid.
J: We're just intelligent enough to be completely effing stupid.
iPwn is offline   Reply With Quote
Old 11-08-2013, 11:05 PM   #5
Golden Master
 
BK_123's Avatar
 
Join Date: Dec 2009
Location: Australia
Posts: 7,532
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

Just in case you need to view the manual or see troubleshooting advice NP-R510 - OVERVIEW | SUPPORT | SAMSUNG UK
BK_123 is offline   Reply With Quote
Old 11-09-2013, 12:07 AM   #6
..m.0,0.m..
Site Team
 
iPwn's Avatar
 
Join Date: May 2010
Location: USA
Posts: 3,870
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

Quote:
Originally Posted by BK_123 View Post
Just in case you need to view the manual or see troubleshooting advice NP-R510 - OVERVIEW | SUPPORT | SAMSUNG UK
He's already completed all available steps in that documentation download...
__________________
Me: You'd think as the dominant species we wouldn't be so effing stupid.
J: We're just intelligent enough to be completely effing stupid.
iPwn is offline   Reply With Quote
Old 11-09-2013, 03:18 AM   #7
Fully Optimized
 
Smart_Guy's Avatar
 
Join Date: Oct 2011
Location: Saudi Arabia
Posts: 3,232
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

Okay, time for experiments. Harmless experiments I mean.

There must be a clear CMOS jumper somewhere. Try locating it and triggering it with a screw driver. Boot after clearing it several times with the battery detached and try to access the BIOS to restore factory settings, turn off then return the battery back then again access the bios and reload factory settings. Some times computers have a mind of their own.

Not sure about add-on devices on laptops, but try to remove anything that is not necessary to boot. Including any disk in the optical drive.
__________________
My main rig (click here).
Smart_Guy is offline   Reply With Quote
Old 11-09-2013, 11:06 AM   #8
..m.0,0.m..
Site Team
 
iPwn's Avatar
 
Join Date: May 2010
Location: USA
Posts: 3,870
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

Quote:
Originally Posted by Smart_Guy View Post
time for experiments. Harmless experiments

[...]

Try locating it and triggering it with a screw driver.
Connecting random jumpers on the motherboard is hardly what I would consider harmless. As these are not clearly labeled, he could potentially make the problem worse.
__________________
Me: You'd think as the dominant species we wouldn't be so effing stupid.
J: We're just intelligent enough to be completely effing stupid.
iPwn is offline   Reply With Quote
Old 11-09-2013, 02:23 PM   #9
Baseband Member
 
Join Date: Jul 2012
Location: USA
Posts: 28
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

What was it that you were doing before any of this? Was an external drive plugged in? Maybe a USB? I ask because once I had an external connected and I didn't shut down correctly and the only way I was able to get it back going was by plugging it back in and turning it back on.
Junglist0682 is offline   Reply With Quote
Old 11-10-2013, 01:15 AM   #10
Fully Optimized
 
Smart_Guy's Avatar
 
Join Date: Oct 2011
Location: Saudi Arabia
Posts: 3,232
Default Re: Laptop Stuck On BIOS Load Screen/Won't Load Vista

Quote:
Originally Posted by iPwn View Post
Connecting random jumpers on the motherboard is hardly what I would consider harmless. As these are not clearly labeled, he could potentially make the problem worse.
I could swear I replied to this. Oh well.

Sorry, what I meant was for the steps to do after locating the jumper. It has to be found professionally first.

Usually on desktop setups manufacturers label it Clr_cmos or something like that.
__________________

__________________
My main rig (click here).
Smart_Guy is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 06:35 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0