I do believe that you don't know what to do and that is okay. The down side to that is that it can be difficult for me to convey to you what you need to do. First thing I have to say is that I am in the UK and you are in USA so there will be times when there large gaps between us talking because of the time difference. Secondly I need to impress upon you that if you manage to get this done your personal files and programs will lost but you should end up with a working Windows 10 computer providing you do not have a hard disk or other hardware fault. As long as you are okay with that let's proceed.
The first thing you need to do is go to that link that I gave you and on that page there is a button that says "Download tool now" Clicking that link should download, to the computer that you are accessing this forum on, the Windows 10 Media Creation Tool.
I will check back later to see if you have been successful in getting the tool. You will need a DVD or a USB memory stick of at least 4 Gigabytes to make the Windows 10 boot disk.
I don't know how much of this you will understand but this page may be useful to you.