Go Back   Computer Forums > General Computing > Software and Operating Systems
Click Here to Login
Join Computer forums Today


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 05-15-2010, 02:03 PM   #1
In Runtime
 
Join Date: Feb 2009
Posts: 194
Default Help with webpages not loading!!!!

Hello all. My Dad called me the other day and says that he gets a message that his web pages will not load no matter which browser he uses. He is running win7 home premium. I had him reset his cable modem and look in the network settings to make sure that it wasn't disconnected. Everything looks good so far. He even had the cable company do a hard reset on their end and a tech came to his house and installed a new modem and connected with their laptop. Could their be some kind of firewall setting that went haywire or something? He also has parental controls through norton 360. Thanks in advance for your input.
__________________

familyman is offline   Reply With Quote
Old 05-15-2010, 02:19 PM   #2
Site Team
 
berry120's Avatar
 
Join Date: Jul 2009
Location: England, UK
Posts: 3,425
Default Re: Help with webpages not loading!!!!

Has he tried disabling Norton and then seeing if he can connect? It could theoretically be going haywire and preventing any connections. Can you ping websites at all or is everything outside the PC dead?
__________________

__________________
Save the whales, feed the hungry, free the mallocs.
berry120 is offline   Reply With Quote
Old 05-15-2010, 02:28 PM   #3
In Runtime
 
Join Date: Feb 2009
Posts: 194
Default Re: Help with webpages not loading!!!!

Haven't tried pinging. He lives 5 hrs from me so I'm trying to do all of this over the phone from time to time. I will have him go into cmd the next time I talk to him and see if we can get some results from pinging. I personally hate norton because I had some trouble out of it before. Is there a way to completely disable norton without uninstalling it?
familyman is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off



All times are GMT -5. The time now is 07:24 PM.


Powered by vBulletin® Version 3.8.8 Beta 4
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0