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Old 12-08-2008, 01:07 AM   #1
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Default help

hey for starters i know nothing about computers. my dad just gave me his laptop cause he got a new one about a month ago. i clicked on a popup by accident and i think i downloaded a virous or something. it shut down and when i start it up it sits on the windows loading screen for hours. now i dont care about any of my dads files cause he backed them up on his new computer. my ? is how do i get rid of everything on it and start over??
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Old 12-08-2008, 01:46 AM   #2
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Default Re: help

Put the operating system disk into it, or the restore disk then restart the computer and it should boot into windows installation. Then just go through the steps, they are pretty easy and re-install the OS.
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Old 12-08-2008, 02:07 PM   #3
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Default Re: help

yea thats my problem i dont have the restore disk. how do i get a new one
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Old 12-08-2008, 02:24 PM   #4
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Default Re: help

you could get an OS disk. I assume you are running XP? ask your dad for an XP disk and then do as netBooger said. But you will need to get a legal license for the OS, which if i am not mistaken, you can find on the bottom of the laptop.
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Old 12-24-2008, 11:28 AM   #5
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Default Re: help

reported ^

as others have said you need a disc, either legally or illegally. its your choice.
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